If you're finding it hard to pay your rent or need support with your finances, your housing officer can provide free, confidential help — no judgement, just support.
We can help you make sure you're getting the maximum support available. Your housing officer can:
- provide financial help through our Customer Support Fund
- provide guidance to help you reduce your debts and manage your money
- refer you to free services that can give you individual, specialised support
- provide access to food bank vouchers.
It's important to get any money and debt problems under control as soon as possible. If you’d like to speak to us about accessing support, please get in touch.
Customer Support Funds
Our Customer Support Funds help residents who have a specific, short-term financial need
Help with finances and benefits
Details of financial support we can provide, plus benefits information and local support services
Food banks
If you’re finding it hard to feed yourself or your family, local food banks can help
Home contents insurance
Contents insurance specially designed for social housing residents
Universal Credit
Universal Credit (UC) is a payment to help with your living and housing costs
Aids and adaptations
If you have a disability or long-term health condition, your local authority offers a free home assessment to help making living in your home easier