Skip to main content
Compliments & complaints
Home
About us
Meet the board
Meet the management team
Our service promises
Our performance
Our successes
Our policies
News
Publications
Annual reports
Business Plans
Newsletters
Information Pack
30th Anniversary Brochure
Cost of living guide 2025
Contact us
Login / Register to
myhomeonline
Search
Main Menu
Find a home
Find a home
Finding a home to rent
Register of Interest Form
Finding a home to buy
Register of Interest Form
3 Breach Lane, Claverdon
33 Abbeyfields Drive, Studley
14 Glebe Close, Stockton, Southam
14 Adams Close, Long Itchington
14 Nightingale Close, Great Alne
9 Blackwell Lane, Hatton Park
10 Abbey Close, Southam
Finding a home to swap or transfer
Our villages
For customers
For customers
For rental residents
Moving in
Home contents insurance
Changes to your household
Your rent
How to pay your rent
Your rent changes for 2025-26
What if I fall behind on my rent?
Direct debits - we're going paperless
Maintaining your home
Repairs
Planned improvements and upgrades
Garden services
Home improvements
Damp and condensation
How to...
Flood Advice: What you should do
Moving Out
Keeping a pet
For shared owners
Maintenance, alterations and insurance
Rent and service charges
Shared owners: rent increase 2025-26
Your lease
Buying, selling and remortgaging
Anti-social behaviour
Safety at home
Get involved and share your ideas
Your Idea Matters
Tenant Satisfaction Measures (TSM)
TSM 2023
TSM 2022
You said, we did
Together with Tenants
Right to Buy
Supporting you
Supporting you
Financial support and benefits
WRHA Customer Support Fund
Are you worried about money?
Energy, heating and water support
Universal Credit, benefits and welfare reforms
Food banks
Your health and wellbeing
Health and wellbeing support
Domestic abuse
Aids and adaptations
Heating systems
Visiting your scheme
Developing new homes
Developing new homes
Getting started
Parish Councils
Landowners
The development pipeline
Partnership working
New homes in progress
New homes in Claverdon
New homes in Broom
Recent schemes
Beattie passive homes in Bearley: 2022
Passivhaus homes in Wootton Wawen: 2018
Menu
Search
Login / Register: myhomeonline
Home
/
Contact us
/
Compliments, complaints and suggestions
/
Telling us about a complaint
/
Complaints policy
Complaints policy
Complaints Policy Amended New Code 010424 Web, 212 KB
Share
Print
Email this to a friend
Tweet this