Meet the management team
Craig Felts, Company Secretary
Craig has been Company Secretary since 2005. He is Chair of the Rural Network East Midlands housing subgroup and a member of the National Housing Federation Rural Alliance. Craig is a regular visitor to Westminster, consulting with ministers on rural housing issues
Ed Massey, Housing Services Manager
Following an MSc/Diploma in Housing from the London School of Economics, Ed has specialised in homelessness, housing advice, and housing management for both local authority and registered providers in London and the Midlands. He joined the Association in 2005.
David Krause, Development and Maintenance Manager
David is responsible for managing stock investment and the Decent Homes Programme, construction partnering, maintenance services, contract tendering, development funding and overseeing the development programme. He joined the Association in September 2005.
Richard Mugglestone, Project Delivery Manager
Richard joined the Association in 2005 and is in charge of new business, providing a wide range of partners with rural housing expertise. The growth of the Association is also part of his remit.
Sue Haywood BA (Hons), Customer and Business Support Manager
Sue has dealt with customer services within the housing sector for more than two decades. She manages a small Customer Care team and deals with PR and complaints.